Shipping Policy

Order Processing
All orders are processed within 1–3 business days after purchase (excluding weekends and holidays). Once shipped, you’ll receive a tracking email.

Shipping Regions
At this time, standard shipping is currently offered to US-based addresses only.

Shipping Costs & Delivery
Shipping costs and estimated delivery timelines are calculated at checkout and may vary based on your location and shipping speed selected.

Tracking Your Order
Once shipped, you’ll receive tracking information so you can monitor your delivery.

Customs & Duties
For international orders (if and when available), customs fees or import taxes may apply and would be the recipient’s responsibility.

Questions? Email Staycool@un-pause.me